Frequently Asked Questions
OUR PRESS CONFERENCE
> What apparel is available?
HockeyLife apparel is available in short sleeve tee shirts, long sleeve tee shirts, v-neck tee shirts, tank tops, and hoodies.
> What size apparel is available?
HockeyLife apparel is generally available in adult sizes small, medium, large, XL and 2XL.
> Can I get my apparel in a different size?
If a design you want is not available in the size you are looking for, please email us at firstname.lastname@example.org and we will do our best to accommodate your size request.
> Can I get a design in different apparel from shown?
If a design you want is not show in the preferred garment type, please email us at email@example.com and we will do our best to accommodate you request.
> How do I know what size apparel to order?
Measurements for HockeyLife apparel can be found on our sizing page.
> What if I do not like my apparel?
That's unlikely. But your satisfaction is guaranteed with all our HockeyLife apparel. So if you do not like your clothing for any reason whatsoever, you may return it for a full refund.
For details about our satisfaction guarantee, please see our Satisfaction Guarantee Details
> How are your designs printed?
All of our HockeyLife apparel is screen printed right here in the USA with water based inks that give the design a soft feel.
> Can I purchase the NHL "Me and My Dad" apparel?
Sorry, due to licensing requirements, we are unable to sell our NHL "Me and My Dad" apparel online.
> How do I know what size to order?
Each of our product pages includes sizing information. You can also check out our Size Guide
> What if my apparel does not fit?
You can exchange your apparel for a different size. All you need to do is return the garment in an unworn and undamaged condition with the HockeyLife tag still attached.
> When will my order ship?
All our apparel is custom printed for you. Please allow up to 7 days for your order to ship.
> Can my order be shipped to multiple addresses?
Sorry. We can only ship to one address per order. If you need items shipped to multiple addresses, you will need to place a separate order for each address.
> What forms of payment do you accept?
We accept all major credit cards, PayPal and Apple Pay.
> Do you charge sales tax?
By law, we are required to charge local sales tax, if applicable, for all orders shipped to a New York State address. For orders shipped to an address outside of New York State, we do not charge sales tax unless required by law.
> How will my order be shipped?
We ship all orders by USPS first class mail.
> How will I know when my order is shipped?
If you provide an email or cell phone number at checkout, we will email or text you when your order ships.
> Do you ship internationally?
We only ship to Canada. You should allow 5-10 business days from shipment for delivery. It is the responsibility of our Canadian customers to pay any import and customs duties and fees that apply to the shipment.
If you have any questions that were not answered above, please contact us.